New Patient Info

From birth to golden years, we're here.

Welcome to our practice!

We are honored that you would chose us to guide you to better health.

We would like to make you aware of a few of our policies and procedures. All of our policies are listed here. For new patients, the following information will help to make your transition to our practice smoother.

In preparation for your first appointment
  1. Call for an appointment time during our office hours. In most cases we will need to see you for an initial appointment to establish care prior to scheduling a physical exam.
  2. Be sure you are scheduled at the correct location that is most convenient for you.
  3. Go to the Helpful Forms page of this website and download the new patient forms there. You can print them out, fill them in, and bring them to your appointment. This will save time on that day.
  4. Review our Policies page on this website. If your insurance requires a named primary care provider, be sure to contact them and change your PCP to one of our physicians at least a day prior to your scheduled appointment. This will avoid delays on your appointment day and avoid refusal of payment by your insurance company.
On the day of your first appointment
Make sure you bring with you:

  1. Your current insurance card
  2. Photo ID
  3. Copayment or deductible payment. (We accept Visa, Mastercard, Cash or Check)
  4. Your current medications or list of medications with doses
  5. Your pharmacy phone and fax number
  6. Any prior medical records you may have

Arrive for your appointment 15 minutes before the scheduled time in order to allow for processing and any forms to be filled out. We run on-time the vast majority of days. Please help this to continue by allowing this lead time.

Feel free to ask questions. We want to be sure you are comfortable and know what to expect.

After your first appointment
  1. Lab results should be available within a week for most tests
  2. Simple blood testing results are usually called to you within 48 hours
  3. If a week has gone by without any contact from us, feel free to call us
  4. If your symptoms are not improving or are worsening, we want to hear from you. Call and leave a message with our staff. You will be contacted
  5. For specialist care, make your appointment with the specialist and don't forget to let us know the time and date of your appointment so we can do any referall work that is required. Feel free to ask questions.

Now that we have established with you, feel free to schedule a complete physical or take advantage of our Saturday hours at our Fraser Street office. We are glad to have you as part of the family.

From birth to golden years, we're here.