Otto Health

LiveHealth Online

ONLINE VISITS VIA OTTO

(new service being piloted by Dr Lewis only)

To access OTTO on the WEB:

CREATE ACCOUNT:
  1. Open your browser
  2. Visit https://app.ottohealth.com/sign-up and complete the signup form
    • Be sure to enter the ACCESS PIN provided by your provider: MHPC01
    • Agree to the Terms of Use
    • (Alternatively, once you have logged in, click ProfilePlans and enter – MHPC01 to link your account to Mile High Primary Care)
    • Set up alerts to remind about a visit: Go to Settings, then Profile → Account and under Preferences, select SMS and 15 minutes
SCHEDULE VISIT:
  1. To schedule a visit with Dr. Lewis, click the Providers tab at the top of the screen. You will see Dr. Matt Lewis
  2. Next, choose either Make Appointment to schedule the next available, or choose More Availability to find another time
  3. Next, complete the pre-visit questionnaire and agree to the Terms of Use; Enter your name to authenticate, and click Complete Appointment
  4. Finally, select the green call button to enter the provider’s virtual visit

To access OTTO using a MOBILE device:

CREATE ACCOUNT:
  1. Visit the Apple/Android store and type OTTO Health; Download and open the OTTO Health app and click Sign Up at the bottom of the page
    • Complete the form to create an account; be sure to enter the ACCESS PIN provided by your provider: MHPC01
    • Agree to the Terms of Use
    • (Alternatively, once you have logged in, click ProfilePlans and enter – MHPC01 to link your account to Mile High Primary Care)
    • Set up alerts to remind about a visit: Go to Settings, then ProfileAccount and under Preferences, select SMS and 15 minutes
SCHEDULE VISIT:
  1. To schedule a visit with Dr. Lewis, click the Providers tab at the top of the screen. You will see Dr. Matt Lewis
  2. Next, choose either Make Appointment to schedule the next available, or choose More Availability to find another time
  3. Next, complete the pre-visit questionnaire and agree to the Terms of Use; Enter your name to authenticate, and click Complete Appointment
  4. Finally, select the green call button to enter the provider’s virtual visit

NOTE: BEFORE YOU ATTEMPT TO BEGIN YOUR VISIT, PLEASE MAKE SURE YOU HAVE A STRONG WIFI CONNECTION OR 3G. IF YOU WOULD LIKE TO HAVE A TEST VISIT WITH A PROVIDER TO CONFIRM, PLEASE CONTACT HELP@OTTOHEALTHCARE.COM. SOMEONE WILL RESPOND WITHIN 15 MINUTES